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Thursday, 18 February 2021
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We have introduced a new screening process to protect the safety and wellbeing of our visitors, patients, employees, doctors and contractors.
The new system requires a person to scan a unique QR code – using the camera function on their smart phone – before they enter the facility.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
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We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.
We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
